Part of Damaged Runway of Surigao Airport due to Mag 6.7 Earthquake Photo from Philippine Information Agency CARAGA |
In line with this advice, Cebu Pacific flights to and from Surigao will be suspended on February 11, 2017 onwards.
Affected passengers may be accommodated via mounted Cebu-Butuan-Cebu flights or avail of any of the following options, without penalties:
* Rebook their flights for travel within 30 days from original departure date;
* Reroute their flights to alternate stations (Cebu or Bacolod) within 30 days from original departure date; or
* Opt for full refund or travel fund.
To specify their preferred option, guests may call the CEB reservation hotlines (+632)702-0888 or (+6332)230-8888, or visit CEB’s ticket offices listed below:
* NAIA Terminal 3 Sales Office – Level 3, Departure Hall, NAIA Terminal 3, Andrews Ave., Pasay City
* NAIA Terminal 4 Express Ticket Office – Old Domestic Road, Pasay City
* KidZania Manila (rebooking transactions only) – Park Triangle, 3245 North 11th Avenue, Bonifacio Global City, 1634 Taguig City
* Robinsons Galleria – West Lane, Level 1, Ortigas Ave. cor. ADB Ave., Quezon City
* Robinsons Place Imus – Level 4, Aguinaldo Highway, Imus, Cavite
* Robinsons Place Manila – Level 1, Adriatico Wing, Pedro Gil cor. Adriatico St., Ermita, Manila
* Cebu Airport Ticket Office – Mactan-Cebu International Airport, Lapu-Lapu Airport Road, Lapu-Lapu City, Cebu
* Robinsons Fuente – Fuente OsmeƱa, Cebu City